Login support

1. A single log-in to all of the online solutions  
2. 'Remember me' for automatic access
3. What to do in case you are unable to log in to our online solutions?
4. What to do in case you get disconnected while working with SAEGIS, Watch or Search E-Services?

 A single log-in to all of the online solutions

Starting on 28 January 2008, you have access to all of our online solutions with just one log-in. The single sign-on principle makes it possible for you to easily switch between the online solutions that you have registered for without having to log out and in again every time:

• SAEGIS
• Search E-Services - Price & Order
• Search E-Services - Reports
• Watch E-Services

Are you a new user?
Please contact us at compumark.be@thomson.com.

Have you forgotten your password?
Please contact us at saegis.support.be@thomson.com.

 'Remember me' for automatic access

If you click 'Remember me' when logging in after 28 January 2008, a small cookie will automatically log you in each time in the future when you:

• visit our web site again;
• use a bookmark that you have saved to go to a specific page in one of the online solutions;
• follow a link in an e-mail from us to the Watch E-Services online selection;
• follow a link in an e-mail from us to the Search E-Services report overview.

We recommend not to choose 'Remember Me' on a public or shared computer.

 What to do in case you are unable to log in to our online solutions?

In case you are unable to log in to our online solutions, you may need to change your internet settings. This document will be your guide step by step. If you encounter the same situation afterwards, please contact our Online Support Team.

 What to do in case you get disconnected while working with SAEGIS, Watch or Search E-Services?

In case you unexpectedly got disconnected while working with SAEGIS, Watch E-Services or Search E-Services, you may need to change your internet settings. This document will be your guide step by step. If you encounter the same situation afterwards, please contact our Online Support Team.

If you have any further questions, please feel free to contact our Online Support Team.